New Zealand delivery

For standard fashion orders delivered to a non-rural New Zealand address:

• Orders under NZ$350: NZ$12 delivery.
• Orders of NZ$350 or more: free standard delivery.

Rural delivery

Delivery to a New Zealand rural address is NZ$15. The rural charge applies regardless of order value.

Estimated delivery time

Standard New Zealand delivery usually takes 2–5 business days. Delivery estimates may be longer during busy periods and for rural addresses, furniture or larger items.

Australian delivery

For eligible fashion orders delivered to Australia:

• Orders under AUD $350: AUD $25 for standard DHL Express delivery.
• Eligible orders of AUD $350 or more: free DHL Express delivery.

Estimated delivery is 5–7 business days. Homewares and larger or fragile items have separate charges and restrictions; available rates are shown at checkout.

Other international destinations

Fashion delivery to destinations outside New Zealand and Australia is NZ$60 per order via DHL Express. Estimated delivery is 7–10 business days.

Only eligible smaller homewares can be sent internationally. Any item restrictions and available shipping charges are shown at checkout.

Homewares, furniture & larger items

Homewares may have separate shipping charges because of their size, weight or fragility. The standard fashion rates and free-shipping offer do not apply to every homeware item.

Delivery rates vary by product range and destination. Some furniture and oversized pieces cannot be shipped, and some homewares cannot be sent internationally. Please check the available options at checkout or contact our Home department before ordering if you need help with delivery for a particular piece.

Speak to the Home department.

Tracking your order

Once your order is dispatched, we will email your tracking details so you can follow its journey. If your order is sent in more than one parcel, tracking information may arrive separately.

We use NZ Courier Post and Post Haste for standard New Zealand deliveries, and DHL Express for Australian and international deliveries. Larger homeware or furniture orders may use a specialist service.

Receiving your delivery

Orders are sent signature required. Please provide an accurate delivery address and contact phone number, and include any delivery instructions at checkout.

If you request that a parcel is left without a signature, please consider whether the location is secure. Contact us if there is a problem with your delivery so we can help investigate.

International duties & taxes

Import duties and taxes may apply depending on the destination, goods and order value. Any duties or taxes collected at checkout will be shown before you pay. Other charges assessed by the destination’s customs authority may be payable on arrival.

Need help with delivery?

For online order and tracking enquiries, contact service@magpiestyle.co.nz or call +64 27 403 3495.

Online customer service is available Monday–Friday, 9am–5pm New Zealand time. For store addresses and department numbers, visit Contact Us.

If you need to return an item, please see our Refunds & Returns Policy.